Mercury Email

Email support by Mercury customer service email @

Why do customers write email to Mercury

  • Technical Support Issue
  • New connection issue
  • Business Energy issue
  • Emergency support
  • Cancel Service
  • Moving home issue
  • A different issue

Contact Mercury Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as a Account information, service type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email Mercury at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For Customer Support Email:

Mercury Customer Email Support

Email address
Mailing Department Mercury Customer Service
Customer service hours Mon – Fri: 8am-8pm, Sat – Sun: Closed
Is Call-back available No
Normal response time Mon – Fri: 8am-8pm, Sat – Sun: Closed
Alternate methods phone, web, social media
Quality of help 84%
Best phone number 0800 101 810

Contacting Mercury – by Email or otherwise

Even though is Mercury’s best email, you will find 5 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Mercury. If you feel this information is wrong or know of other ways to get Mercury, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Mercury New Zealand.

The Mercury Building 33, Broadway, Newmarket, Auckland 1023

For any general inquiries, please contact Mercury head office number : 0800 101 810

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